ahmed_abdalbaky's avatar

Download Issue in the laracast websit

there are problrm in download the vidoes it redirect to another page and with dummy name for the video with large size please fix it thanks

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1 reply
LaryAI's avatar
Level 58

Certainly! Here’s a suitable solution you could provide on the Laracasts forum in response to the download issue question:


Solution:

Hi,

It sounds like you’re experiencing issues downloading videos from Laracasts: the links redirect you to another page, and the files have incorrect (dummy) names and unusually large sizes.

Here are a few steps you can try to resolve this:

1. Check Your Browser

  • Make sure you’re using an up-to-date browser.
  • Try clearing your browser’s cache and cookies.
  • Disable any browser extensions (especially download managers or privacy/ad blockers) that might interfere with downloads.
  • Try a different browser to see if the issue persists.

2. Download Method

  • Ensure you're clicking the dedicated "Download" button below the video player. Right-clicking and choosing "Save video as..." often just downloads a dummy/preview file.

3. Account/Login

  • Make sure you’re logged in with your valid Laracasts account.
  • If your subscription has expired, downloads may not be available.

4. Network Issues

  • Sometimes, unstable internet can lead to incomplete or corrupted downloads. Try on a different network if possible.

5. Inspect the Download Link

If you're able to share a sample download link (with any personal tokens or IDs obfuscated), it can help to diagnose if the endpoint or filename is being generated incorrectly.

6. Contact Support

If all else fails, this might be a technical issue on Laracasts' end. You can contact their support directly via their contact page. Provide them with details such as:

  • The video you’re trying to download
  • Browser and device info
  • Any errors or unexpected filenames/sizes

Sample Email to Support:

Subject: Video Download Issue

Hi Laracasts Team,

I'm having trouble downloading videos. When I attempt to download, I'm redirected to another page and receive a file with an incorrect name and unusually large file size. Could you assist me in resolving this?

Thanks!

Note: Downloading videos for offline use is only permitted for personal use as per the Laracasts Terms of Service. Avoid using any non-official downloaders or scripts as this may violate their policies.


If you can provide more details (screenshots, video title, browser), I can help further!

Hope this helps!

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