Level 2
are you using any email service (like mailgun)?
2 likes
Jul 14, 2022
14
Level 4
Laravel emails show as spam
Hi all,
I've just set up a Laravel application in production that uses supervised queues to handle emails. But received emails are highlighted as possible spam, in Gmail at least.
Could it be a problem that MAIL_FROM_ADDRESS in the .env is different from the email data I set for the MAIL_USERNAME?
Would you please be kind to help troubleshoot this issue please?
Thank you!
Level 4
@Akash_kit, no I don't. I use the company's email from 1&1.
Level 102
@tudosm my first bet is that it's due to spf. Can you share the domain?
1 like
Level 4
@Sinnbeck, smarteducationpro.co.uk
Level 102
@tudosm seems you have no spf at all (it's a text record) https://dnskit.dk/smarteducationpro.co.uk
Spf = what servers are allowed to send from this domain
Try sending a mail from the site and see what it reports https://mail-tester.com/
2 likes
Level 4
@Sinnbeck, I get 7/10. Failing for "You're not fully authenticated"
Your message is not signed with DKIM
[SPF] smarteducationpro.co.uk does not allow your server 212.227.126.133 to use [email protected]
And it also says I was put in two blacklists Listed in SORBS (last 28 days) ( -0.5 )
1 like
Level 2
-
SPF prevents spammers from sending unauthorized messages that appear to be from your domain.
-
Receiving servers use DKIM to verify that the domain owner actually sent the message. Important: Gmail requires a DKIM key of 1024 bits or longer.
You need both of them to be Authorised. if you don't want your mails to go in to spam.
1 like
Level 102
@tudosm yeah you need to get this properly set up. I use mailgun myself, and they help set up everything :)
Level 102
Can you show your env config (hide passwords)
1 like
Level 4
@Sinnbeck, sure
MAIL_MAILER=smtp
MAIL_HOST=smtp.ionos.co.uk
MAIL_PORT=587
MAIL_USERNAME="f2b37f087bbf5c-dsa2123sa"
MAIL_PASSWORD=
MAIL_ENCRYPTION=tls
[email protected]
MAIL_FROM_NAME="${APP_NAME}"
Level 2
@tudosm It's batter to use any email service because some domains are not SPF or the DKIM authenticated. because of that your mail goes into spam.
1 like
Level 4
@Akash_kit do you mean to use a mailgun service instead?
1 like
Level 2
@tudosm Yes, there are many emails services with free plans. So you can choose other if you want like sendinblue , mailchimp and many more.
Level 122
@tudosm IONOS should be able to help you improve your mail deliverability. Check their support docs
eg, a quick google search
https://www.ionos.co.uk/digitalguide/e-mail/e-mail-security/dkim-domainkeys/
and
https://www.ionos.co.uk/digitalguide/e-mail/e-mail-security/what-is-an-spf-record/
Also use MXtoolbox to check your domain https://mxtoolbox.com/
Please or to participate in this conversation.