Error with dusk: GPU process launch failed: error_code=18

Hello I got a weird error when I am running dusk.

I have a website with a UI that runs dusk tests for my company when I run the test through my UI (on firefox or chrome) I get the following error

DevTools listening on ws://127.0.0.1:50174/devtools/browser/5fe838cf-b1db-47bc-845e-1bb3eb66d5b8
[8632:8380:0517/114428.244:ERROR:gpu_process_host.cc(968)] GPU process launch failed: error_code=18
[8632:8380:0517/114428.418:ERROR:device_event_log_impl.cc(214)] [11:44:28.419] Bluetooth: bluetooth_adapter_winrt.cc:715 GetBluetoothAdapterStaticsActivationFactory failed: Class not registered (0x80040154)
[8632:8380:0517/114428.441:ERROR:gpu_process_host.cc(968)] GPU process launch failed: error_code=18
[8632:8380:0517/114430.211:ERROR:gpu_process_host.cc(968)] GPU process launch failed: error_code=18
[8632:8380:0517/114430.432:ERROR:gpu_process_host.cc(968)] GPU process launch failed: error_code=18
[8632:8380:0517/114430.536:ERROR:gpu_process_host.cc(968)] GPU process launch failed: error_code=18
[8632:8380:0517/114430.666:ERROR:gpu_process_host.cc(968)] GPU process launch failed: error_code=18
[8632:8380:0517/114430.667:FATAL:gpu_data_manager_impl_private.cc(447)] GPU process isn't usable. Goodbye.

How can I solve this problem?

To clarify I am running this on a windows 10 server that has multiple users. the website is built with laravel 7

here are some of the steps that I already did to find the source of the error, and their results

• ran the dusk program through vs code terminal: the program worked
• ran on a different web browser
• reinstalled chrome: same results
• ran the program on another user on the server: the program worked with the UI
• ran the program on another computer: works normally

any help would be appreciated.