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zamson's avatar

The server provider was unable to create your server

All of a sudden I can't provision new servers:

Whoops! There were some problems with your input. The server provider was unable to create your server. Either try contacting your server provider for more details or add a new server provider > credential in your account profile.

Anyone else with these problems? I'm using DigitalOcean (2.0). What happens if you disconnect your credential? Does all websites and servers go away in Forge? That would be a nightmare. Common answer seems to try with another credential which I've done and it's still not working.

When using the other credential I could see an API key created in DigitalOcean under security but in the end the same error was given. DO says the problem is not on their side and I could provision through their control panel.

Seen a few other threads about this but no real working solutions.

EDIT: Working again when not using DO team credential (which used to work).

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4 replies
ktnam's avatar

Got this error when creating server using AWS. But error only triggered if "Seoul" region selected. Tried with 2 different AWS accounts and same problems.

Anyone can help?

1 like
ejdelmonico's avatar

It has to be something wrong with the credentials is my guess because I have created at least 30 DO servers with Forge with no problems and I know many others who have done the same. The only thing that is not common among us is the DO credential and the region.

mrdigital's avatar

Did you ever figure out what happened? I am having the same issue today with Amazon!

cportal31's avatar

Hi, I have the same problem with Digital Ocean, all seems to be ok (credentials). I try to create new server but command fails with this error :

The server provider was unable to create your server. Either try contacting your server provider for more details or add a new server provider credential in your account profile.

Here is a sample of code i try :

forge->createServer([
                "provider" => "ocean2",
                "ubuntu_version" => "22.04",
                "type" => "web",
                "credential_id" => 1,
                "name" => "test-via-api",
                "size" => "01",
                "database" => "test123",
                "php_version" => "php82",
                "region" => "ams2",
                "recipe_id" => null
            ]);

Have you any idea ?

Regards

Chris

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