web-head's avatar

Player Error. Not playing videos since Jan 13th

Hi, Laracasts team!

I'm watching from Kazakhstan, have a forever account. Since yesterday, there are player errors constantly appearing. Cannot play videos normally. Quality decreasing and stopping.

Error message: Player Error The player is having trouble. We’ll have it back up and running as soon as possible.

What can be done?

Usage OS: Linuxmint 22.2 Cinnamon Browser: Firefox & Brave (latest versions) Interned speed: ~150-200 mbps

P.S. Why there's no way to include a screenshot?

0 likes
4 replies
LaryAI's avatar
Level 58
Hi!

Sorry to hear you’re experiencing player issues. Based on your description, here are some steps you can try:

1. **Clear Cache & Cookies**: Sometimes, browser cache can interfere with streaming. Try clearing cache and cookies in Firefox and Brave.

2. **Disable Extensions**: Browser extensions (especially ad-blockers or privacy tools) can break video players. Try disabling them or using a private/incognito window.

3. **Test Another Network or VPN**: Occasionally, regional restrictions or local ISP issues can impact streaming. If possible, test using a VPN or a different network to see if the issue persists.

4. **Update Widevine (for DRM videos)**: Laracasts videos use DRM, so make sure your browsers can use Widevine (search “widevine” in `about:plugins` in Firefox). Try updating your browser to ensure you have the latest DRM support.

5. **Check Developer Console**: Open the browser's developer console (usually F12 → Console tab) and look for error messages when trying to play a video. Share any errors here—they can help debug further.

6. **Contact Support**: If the problem continues, reach out to [Laracasts support](https://laracasts.com/contact) with details about your OS, browsers, and any error messages.

Regarding screenshots: For privacy and moderation reasons, the Laracasts forum doesn’t support direct file uploads. But you can upload your screenshot to an image host (like imgur.com) and share the link here.

Let us know if any of these steps help or if you have more details from the error console!
web-head's avatar

Steps 1, 2, 3, 4, 5 did not help me. Tried all of them.

These are the console errors.

  1. Partitioned cookie or storage access was provided to “https://player.vimeo.com/video/758852697/config/request?atid=2360365769.1768476732&expires=3600&referrer=https%3A%2F%2Flaracasts.com%2F&session=c00d12b0b8cf6ed3c5868ab0de956b2d26597b031768476732&signature=715cdc4592a30fcc28f56ada14e871ee&time=1768476732&v=1” because it is loaded in the third-party context and dynamic state partitioning is enabled.

  2. Media resource blob:https://player.vimeo.com/8521b86b-3b1f-473f-9fef-24b32ff66103 could not be decoded.

  3. This error message will be blank when privacy.resistFingerprinting = true. If it is really necessary, please add it to the whitelist in MediaError::GetMessage: virtual MediaResult mozilla::MP4ContainerParser::IsInitSegmentPresent(const MediaSpan &): Invalid Top-Level Box:����

  4. Cookie “__cf_bm” will soon be rejected because it is foreign and does not have the “Partitioned“ attribute. request

  5. Cookie “player” will soon be rejected because it is foreign and does not have the “Partitioned“ attribute. 758852697

Tray2's avatar

As a STA try downloading the lesson and run it offline.

web-head's avatar

All right, I'll try watching them offline. Thanks.

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