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I'm wondering about Forge support, do they allways respond? I've read on reddit that some questions go unanswered, has it happened to any of you?
I've tried to sign up to business plan and I got a message saying that it failed and that I should get in touch with Stripe to check why.
I tried reaching out to Said, the guy Taylor hired as laravel first employe. I reached out to him about this on twitter 18 hours ago and he did not care to even respond.
I guess they must be too busy and dont care about some of this stuff or helping a new customer get on board by answering a basic question.
What is your experience? Is support good, how long before Taylor answers? I guess he is the one answering most support questions?
Usually, support questions are answered in a day or two depending if the question pertains to Forge. In your case, it seems that the credit card was not processed and it is probably because of a Stripe fraud protection feature. That is usually the reason the Stripe SDK returns an error relating to approval. I would check with Stripe first.
seems like Stripe has really some bad algorithms to block a valid bussiness card. Why does paypal never have the same problem :) I never got this with them.
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