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Hugoboss82's avatar

URGENT HELP: Cannot access my site with WWW prefix

URGENT HELP: I'm sorry guys, I know this question was already answered here (https://laracasts.com/discuss/channels/laravel/adding-www-to-my-sitename-url-does-not-work), but I'm having the exact same issue and the proposed answer didn't worked for me.

This is what I have done so far:

1- I registered my site with hover. 2- I launched a DigitalOcean droplet using Laravel FORGE. 3- In Forge, I created a site checking the wildcard for subdomains, so my domain is "example.com". 4- Added the "example.com" domain in DigitalOcean control Panel, and then updated Hover DNS to point to DigitalOcean DNS. 5- Added 3 records, two A records with @ and " * " as hosts pointing to the droplet IP, and added a CNAME record with WWW as host pointing to "example.com"

However, when I acces www.example.com, i get "This site can't be reached, www.example.com's server IP address could not be found."

It's very urgent for me to find a solution asap, PLEASE HELP !!

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Snapey's avatar

You know that DNS changes take hours to propagate?

First thing to check is that ping returns the IP address of your server for www and non-www addresses

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