Unable to Access Account https://nova.laravel.com/login

currently unable to access my account. When attempting to log in or reset my password, I receive one of the following error messages:

“These credentials do not match our records.”

“We can’t find a user with that email address.”

This is unexpected, as I have had an active account since 2022-08-09, and I recently upgraded my license. Additionally, I can no longer use the composer install , as the license appears to be missing from your database.

It seems that either my account or its associated data may have been lost or corrupted in your system.

I have already sent emails to your support team but have not received a response. This issue is seriously impacting my business operations. Please treat this matter as urgent and respond as soon as possible.