Error 500 in laravel on shared hosting

Hey @ali_fattahi

Maybe make sure that the permissions on the folders are correct. For instance, I think 'storage' has to have more relaxed permissions (755 or so). Quite often uploading via FTP can lose the permissions attached to folders.

Also, can you tell us about the folder structure of your shared host? Have you placed everything inside a 'public_html' folder or something? Just because it's also likely that you need to make sure your public folder is the only one publicly available, and having it in the wrong place might cause issues like this.

Throw as much information as you can think of concerning your shared hosting environment / file structure and what you have done so far and we can go from there.

Hello Clmrie all permissions are currect , all files are 644 and all folders are 755.

the folder structure of my host is : /home/myhost_username/domains/domain.com/public_html or /home/myhost_username/public_html

yes I have placed any file in "public" directory to my host "public_html" directory. and other project's directories in parent of public_html directory.

the vps is mine and I can change any configuration in directadmin and other parts . the webserver is nginx , all nginx configuration is the same as in installation document.

Hi @ali_fattahi

Great, that all sounds ok then. Does the shared environment use cPanel to administer it? If so there should be an 'Error Logs' section that shows server-side errors like 500. Are you able to tell me the domain name or post a screenshot link so that I can see what the error looks like (helps determine if it is server-side or code)?

Have you changed the index.php within your public_html?

Bootstrap and Autoload path should be updated to find your app.

//Original path
require __DIR__.'/../bootstrap/autoload.php';

//Modified path
require __DIR__ . '/../your-project/bootstrap/autoload.php';

//Original path
$app = require_once __DIR__.'/../bootstrap/app.php';

//Modified path: 2 levels up 
$app = require_once __DIR__ . '/../your-project/bootstrap/app.php';

Upload your laravel project folder to: /home/myhost_username/domains/domain.com/YOUR-PROJECT Note: this is outside the public_html directory

Upload the contents of YOUR-PROJECT to the public_html directory

You have to remove 'ini_set' from the disabled functions in your php.ini as well.

But what Snapey said; make sure you can access the files in the public_html directory.

If your error log shows 'unexpected . in index.php on line 22' then you you have to update the path as I mentioned above.

Hi @CImrie @Brianv @Snapey

here is the screenshot of error : http://oi67.tinypic.com/2enm2aa.jpg
I'm using directadmin to adminiter the shared hosting.
all paths are currect and I updated index.php paths.

The php version is 5.5.30
the key is set.
I'm Using nginx webserver
I'm tested other php files and working good in public_html

@ali_fattahi We need a screenshot of the error log. Please send us a screenshot or output of the <?php phpinfo(); ?> command as well. Without this information we can not help you.

@Brianv Thenk you for reply
I don't get any error log in php and linux... , this is our main problem :)
the error log is empty in my host and php dosen't show any error !
here is phpinfo()
[removed]
laravel project : [removed]

@ali_fattahi can you ssh into the server and tail the /var/log/httpd/error.log ? Or can you create a temporarily account for me on your DirectAdmin server? Then I'll setup a Laravel website and see if I stumble upon any issues.

@BrianVeltman
yes I can give you an ssh access , please give me your email address to send it.
thank you

@ali_fattahi Edit: removed emailaddress.

Thank you brian , You solved my problem :)
for others , the problem was for paths of laravel project.
I tagged the answer

best regards

Hello @BrianVeltman I think the same problem is happening to me now. Can you Please guide me how to correctly deploy an laravel website . Thanks.

Had the same exact issue and in my case the problem was the default php version (which was 5.5+) of the shared hosting service that I use. After I changed it to 7+ (laravel 5.5 needs php version >= 7) everything started to work. Hope that helps someone!

sudo chmod 755 -R laravel

chmod -R o+w laravel/storage

For me the problem was not enough memory for php. But the 500 error appeared only after some excel spreadsheet operation.