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esraa_ibrahim's avatar

customer support live chat by laravel

Hey guys I've recently been working on a few websites which require customer support live chat between its users and customer support team , i'm using Laravel 5.3 .

anyone know how to make that by specific plugin or any tutorial for customer support live chat in laravel ?!!

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15 replies
Devon's avatar

For a chat, you'd typically want to use WebSockets... PHP isn't really the best language for that.

You can take advantage of Laravel Echo and Pusher, or write your own websockets server.

Take a look at the 'Introducing Laravel Echo' video by Taylor, it may give you some insight on the topic.

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martinbean's avatar

@esraa_ibrahim There are a thousand and one live chat plugins that you can drop into a site with a single line of JavaScript. Have a Google.

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Devon's avatar

If you're looking for a premium service to plug in and have live chat, there are indeed a ton of those... My understanding was that you were trying to build your own.

ZenDesk, Zopim, Olark, LiveChat, LivePerson, etc... The list goes on when it comes to existing services.

1 like
esraa_ibrahim's avatar

@jlrdw yes i saw it but i need chat between each user and customer support team not between all users

rorymcdaniel's avatar

@esraa_ibrahim did you ever find what you were looking for? I use LiveChat for my production websites, but quite honestly, I just wanted to find a tutorial so I could learn how to do it. Otherwise I'll just more or less figure it out as I go.

Akash8827's avatar

Hi, Great to see that laravel advancements support bulk of APi's. Thanks

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