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iamfaiz's avatar

Can you login to your hover.com account?

If any of you guys use hover.com can you quickly check and tell me if you can login to your account. Cuz I can't for some reason. Maybe their services are down.

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mikebronner's avatar

Yes, just did. Give them a call, they pick up right away and are super helpful.

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mikebronner's avatar

Oh, still can't get in even after talking with them? Are you getting a specific error?

iamfaiz's avatar

@mikebronner I purchased a domain two days ago. It went well. I got the email confirmation etc. But then today I tried to sign in and it just didn't work. "The username or password is incorrect!" I asked them and they said "Your order failed and we deleted your account! Cuz it didn't have anything on it other that order"

I guess next time I would go for godaddy.

mikebronner's avatar

@iamfaiz Oh, that's unfortunate. Sorry to hear you had those issues. Would have expected them to send you a notification email at the very least and given you a week to sort it out.

I've had issues similar to where transfer didn't go through, and they subsequently dropped the account without charging me, but after calling them, they were always more than happy to help me initiate the transfer again right over the phone.

My past experiences with Hover have been much better than with GoDaddy. Although I like GoDaddy's pricing better, the lack of quality is sometimes frustrating, and in the end maybe not worth it.

Best of luck, whichever registrar you choose going forward. :)

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