Level 16
Just wondering, why did you buy an SSL certificate? :P forge offers it for free with `LetsEncrypt``
And if the certificate is going to validate via forge your site under server has to have the same domain name as the SSL is pointing at
Jan 12, 2017
3
Level 7
Bad ssl provider, forge bug or config issue?
I just bought a wildcard subdomain ssl cert at ssl2buy.com for 42 usd. Later I tested it and found that while it work on my desktop chrome or internet explorer aswell as a mac with safari it doesnt work on my androids internet app or chrome app. testing the domain at https://www.ssllabs.com gives a B rating with "This server's certificate chain is incomplete." message.
I try to recall because I cant reproduce the following: When installing the cert in Forge there was some kind of checkbox - "install intermidiate cert" (?). But I was not allowed to submit the form with that option! so I unchecked it.
Im really confused and dont know what to do now.. any help apprechiated.
Level 7
LetsEncrypt certificates do not currently support wildcard sub-domains
Level 1
Hello @TheFinalArbiter,
We sincerely apologies for the inconvenience, but I’m still happy that you’re our customer.
Let’s talk about the issue.
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SSL certificates require to install Intermediate SSL certificates for maximum browsers and device compatibility, especially for mobile device browsers.
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You paid $42 for wildcard ssl license, so I believe it should AlphaSSL wildcard certificate. You can collect/download AlphaSSL intermediate SSL certificates here: https://www.ssl2buy.com/wiki/alphassl-intermediate-root-ca-certificates/
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If you need help to install/configure the ICA – Intermediate CA certificate, please feel free to contact our live chat support team. Also you can login your ssl2buy account and create support ticket.
PS: We provide live support on remote screen sharing for SSL configuration and installation process. Our team will guide/show you step by step SSL installation process.
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