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Josh's avatar
Level 1

How does one report a bug on Forge?

I might be on the wrong site, but I couldn't find any support link on the Forge site. (It did link here.)

Whenever I try to create a $5 Linode in Dallas I get this error message:

Whoops! There were some problems with your input.

The server provider was unable to create your server. Either try contacting your server provider for more details or add a new server provider credential in your account profile.

If I change only the size of the server from the $5 level to the $10 level it suddenly works.

Does anyone know how I could report it?

0 likes
6 replies
richard@gorbutt.com's avatar

When you're logged into Forge, see the Contact Support tab bottom of the browser, click on that then "Contact Us" at the bottom of that.

Josh's avatar
Level 1

I don't see that. The bottom of the pages say only:

"Laravel Is A Trademark Of Taylor Otwell. Copyright © Laravel LLC. All Rights Reserved. Terms Of Service."

Cronix's avatar

@josh Strange, it shows "Contact Support" in the lower right hand corner of the browser window (sticky) for me and you click on it and a larger window pops up. Do you have any js errors in your console?

Josh's avatar
Level 1

Thanks. It was a blocked iframe. (I keep them off by default for safety.)

itsmedave's avatar

@Josh what was the solution to this problem? I'm having the same issue but on AWS, can't create 2 instances of the same price, only if they are different.

Josh's avatar
Level 1

IIRC, there was a change in the Digital Ocean pricing/API and Forge wasn't able to create that level of server. I ended up switching to managing my own servers.

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