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Level 65

Checked error logs?

Level 2

@bashy Thanks for your reply. How do I check the error logs?

Level 65

Depends on your hosting but normally if it's shared, it's in a log folder or just in the root of FTP/file manager.

Check PHP and web server logs (apache/nginx etc)

Level 2

@bashy Some poeple say that I will have to put the lines of code in .htaccess like below:

"php_flag xcache.cacher Off php_flag xcache.size 0 php_flag xcache.stat Off"

But I don't know where to put it. In the .htaccess I have codes below:

" Options -MultiViews

RewriteEngine On

# Redirect Trailing Slashes...
RewriteRule ^(.*)/$ /$1 [L,R=301]

# Handle Front Controller...
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-f
RewriteRule ^ index.php [L]

I put the lines of code at the very first before the tag "" starts. It gives me an error. Could you help me where to put them?

Thanks.

Level 65

Just put those at the very top, before anything.

Not sure if those are the reason but worth a try.

Level 2

@bashy I get Internal server error as soon as I put them at the very top. Please see my code below:

php_flag xcache.cacher Off php_flag xcache.size 0 php_flag xcache.stat Off Options -MultiViews

RewriteEngine On

# Redirect Trailing Slashes...
RewriteRule ^(.*)/$ /$1 [L,R=301]

# Handle Front Controller...
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-f
RewriteRule ^ index.php [L]

Level 65

Format your htaccess content on the forums properly, can't see the syntax of the top part.

Level 2

This forum text editor automatically cuts off my codes even though I pasted it correctly. Anyway, I just put those lines of codes at the very top and test it on my local machine. It worked fine. I think it's something to do with the server I am using. I should try again after upgrading it to a VPS.

Thanks for your help @bashy

Level 65

Yeah you just have to use 3x ` or ~ at the start and end of your code. Could well be the setup of PHP, most likely.