May 14, 2016
0
Level 3
Several Spark question/issues
Hi,
I'm using Spark now for over 2 weeks and I have the feeling it isn't working correct or that I don't understand how it works.
First of all, all my plans have trial of 14 days. When a user subscribed I never see this reflected in Stripe and I also immediately receive a payment. Looking at the Stripe docs this should be mentioned at subscription level. Any body knows more about this?
2nd issue I found is that invoices are never attached to the emails. I receive a lot of emails from customers asking were the invoice is. Any has this same issue?
thanks
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