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tallrye's avatar
Level 10

Can't Create Server, Can't Access "My Account"

Hi everyone,

I'm using Forge with two websites connecting to DigitalOcean. However, I crated a new server but something went wrong along the way. I couldn't deploy my project via Github due to SSH issue even though I had the right key on my Github account for Forge. I've never had that kind of issue on my Forge sites before. Anyhow, I tried to delete that server after deleting the website. Here's where it gets interesting: I got Laravel's deault "Whoops, looks like something went wrong." error on both deletions. But somehow, both site and the server was seem to be deleted.

But when I visit my Digital Ocean account to confirm the droplet is deleted, I realized that it wasn't deleted. So I deleted that droplet from Digital Ocean as well.

Then I started from scratch.

But now, when I try to create a new server, it gives the following error:

Whoops! There were some problems with your input. Your GitHub token is either expired or invalid. Please refresh the token your Forge account profile's "Authentication" tab before creating a server.

So I tried to visit "My Account". But that page returns Laravel's default "Whoops, looks like something went wrong." error too. So now I can't access My Account page as well.

Somehow my account has become useless. I tried to contact to Forge's support for this, but no response...

This seems like a bug of course, but I'd like to ask if any of you experienced something like this?

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2 replies
tallrye's avatar
Level 10

By the way, my company account had the same issue as well. Different credentials, different DigitalOcean accounts, different projects... Can it be a general issue on Forge? Can you access to your profiles and/or create new servers on Forge?

tallrye's avatar
tallrye
OP
Best Answer
Level 10

Yes, this is a global issue. Nothing to solve here... :)

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